We want you to be completely satisfied with your purchase. If you’re not happy, we’re here to help.
1. Returns
You may return most items within [14 or 30] days of delivery for a full refund or exchange. Items must be unused and in original packaging.
2. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within [5–10 business days].
3. Non-Returnable Items
Certain products may not be eligible for return, such as:
- Perishable goods
- Gift cards
- Downloadable software or digital products
- Personal care items (if opened)
4. Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged or there was a mistake on our part.
5. Contact Us
If you have any questions or need help with a return, contact us at:
📧 support@mviso.com